I've written previously that I ride CATS [Charlotte Area Transit System] to and from work everyday. Also that I purchase a 10 ride local pass. Yesterday on the evening ride home I step on, insert my card into the reader and it is not returned. Here inlays the disconnect.
First, this is a common problem with CATS, the equipment used to collect money/ read passes is old and requires updating. They recognize this as well. At the time of this writing my 10 ride pass should have 3 uses left, I have 6. I've been waived on at the least three times this week because the reader was down/ not reading or otherwise offline.
Second, the drivers response was to accuse me of not waiting for the machine to read "insert" [maybe I'm cool with that although no one was immediately in front of me. What was it waiting on?] however it was presented in a manner of such disgust like I stole the drivers last two dollars and twenty five cents that he desperately needed to buy Ritalin.
Extremely long pause...
My first thought was to release a verbal assault, explaining the moral and intellectual crisis of our time. Breaking it down so it was forever and consistently broke.
Word(s) man, word.
What went through my head during that pause wasn't nothing nice.
Instead I calmly stated "I'm not going to stand here arguing with you about nothing. Reach your hand into that little basket [which was easily accesible] and hand me my pass."
The best way not to allow someone to push your buttons is to grow a new set.
Maybe I'll start riding a bike...